Everyone has a genius or brilliance that makes them shine. Is office management or administration yours? Probably not. But it is ours and we love it! No, really - we do! We know that, at some point, you have struggled to edit a document, prepare a presentation or needed help to respond to your clients. We save you time, money and your sanity.
We can help you by getting you organized, on-track with your expenses, running your social media campaigns, responding to calls or e-mails and so much more! At CVAP, we handle the minutiae of day-to-day office life to let you focus on building your brand and customer base. With all of the Big Company trappings of traditional and online business support with the bonus of the high-touch, executive-level support, we can help with projects big and small.
Thoughtfully designed to be diverse in experience, hiring our team means that you receive unparalleled flexibility and support for your clients. Our founder (Sarah) has almost 25 years of administrative experience alone! The rest of the team isn't far behind, averaging out to 15 years of experience each. Our unique combination of skill sets and knowledge allow us to boost your business to the next level.
Founder and Principal
Sarah has spent more than twenty-one years supporting executives and C-suite team members in various fields including legal, telecommunications and healthcare. As our number one go-to for troubleshooting, formatting, process mapping and more, Sarah is the start for all of the magic we bring to your business.
Nancy wields her magic in the field of marketing. She has spent over twenty years providing customer support, service and advice for businesses looking to do mass mailings, pop up/under advertisements and more. Having recently completed a certification course, Nancy is also our SEO guru.
Andrew (more commonly known as Drew) hails from the U.S. and is a family man in the best traditions of Dads. As a graduate of West Virginia University’s MSc (Integrated Marketing Communications), Drew brings his zest for life and discovering the outside of the box to the team. He lives for the creative and the challenge and ruthlessly indulges in his quest to make the world a better place.
Kathy, brings management, loss prevention and human resources skills to your business. Kathy has on- and off-boarded staff; in addition to the design and implementation of employee training programs. She is also familiar with Ontario/Canada Employer requirements when it comes to health, safety and training.
Being a little different has paid off for Renee. Not content to be defined by society and as the better half to Darcy, Renee has 10 years administrative experience in the medical field. From drafting memos to payroll, she has seen and done it all. In addition, Renee recently received her Medical Transcription Certificate (with honours). As the second, seasoned administrative team member at CVAP, she bring her endless energy, enthusiasm and combines that with her love of shoes and money to support our clients in achieving their dreams.
Sharon is our newest team member and brings a variety of skills to yours. She has several years of experience managing social media, providing translations (Sharon is fluent in both English and French), coding websites, and her main claim to fame: creating graphics and illustrations. Add Sharon to your team, and her drive and flexibility will be invaluable assets.
Sharon est notre nouveau membre d'équipe et apporte une variété de compétences à la vôtre. Elle a plusieurs années d'expérience dans la gestion de médias sociaux, la traduction (Sharon parle couramment l'anglais et le français), la codification de sites Web et sa principale notoriété: la création de graphiques et d'illustrations. Ajoutez Sharon à votre équipe, son dynamisme et sa flexibilité seront des atouts précieux.
Darcy is Sarah's right-hand person when it comes to team administration and split-testing for training modules. Darcy is highly technical and is our internal go-to person for software issues.
Why You Will Love Us
We are confident that we are the best at what we do.
Here are some reasons why:
We take the time to find out what you need.
We always deliver the best in Quality, Affordability and Communication.
Our experience allows us to tailor our efforts and provide you with support to suit you best.
We firmly believe that caffeine needs to be either weaponized or a claimable health expense.